Rockstar Woman Logo
Rockstar written in the sand of a beach

Have Questions?

FAQs

Frequently Asked Questions

Question

How can I become a member of the Rockstar Woman Movement?

Membership open-enrollment is currently from the current years Rockstar Woman Brunch Day (in September) through December 29th. 

During open enrollment you can head over to the Membership page to enroll!

Question

Why can’t I become a member any time through out the year?

For our inaugural year activating a membership community, we held a 12-week open enrollment cycle [Rockstar Woman Brunch Day (September) to December 29]. We needed to enter 2024 with a clear understanding the number of founding members so we could align budget, venue, gifts, etc.  At this time, we do not have the staff or resource capacity to host a year-round membership enrollment process.

Good news! Membership enrollment will re-open yearly at the annual Rockstar Woman Brunch Experience. The 2024 Brunch will be Sunday, September 22nd at the JW Marriott.  Enrollment will close early December 2024. Brunch registration opens in July!

Question

I am a part of the Rockstar Woman Membership Community.  How do I update my address or phone number?

Rockstar Woman Membership Community members must login to your account to update profile information like address and phone number.  In the navigation bar at the top of the page, click login.  Once logged in “My Account” will appear in the top navigation bar.  When you click on “My Account” you will be taken to your profile and can update your information from there.

Question

I am a sponsor or I bought a table and received a code for registration. How do I know if all of my codes have been used?

Coordinating guests at tables is a fun role to play (trust us, we are coordinating 800+ guests, hence the sarcasm), take these short steps to determine who has used your code:

  1. Check your emails to see if we have sent you the status of your registrations, the email would have come from operations@shannoncohen.com. 
  2. If you don’t see a recent message from us that answers your registration question, email us at operations@shannoncohen.com and be as detailed as possible about your request. We are happy to provide you with a response within 24-48 business hours. 

Question

I can’t remember if I registered for the amazing 5th annual Rockstar Woman Brunch, how do I determine if I am registered?

We used the Eventbrite ticket system for this year’s Rockstar Woman Brunch. If you search EventBrite in your inbox, if you are registered, you should have confirmation. Do not forget to check all of your email accounts.

Question

Life happened and I am no longer living in the same location, using the same telephone number, or using the same name, how do I provide you with updated information?

We have enacted the Eventbrite system to afford every registrant the ability to edit their registration. Simply go to your Eventbrite confirmation, which should be located in your emails, and click the link at the bottom to “edit your registration.” You can adjust the spelling of your name, address, and phone number, and even transfer your registration over to another person, by changing the contact information. Keep in mind, the shirt size that you selected is not up to editing, as we have acquired attire based on your customized selection.

Question

I am a sponsor or I bought a table and received a code for registration. How do I know if all of my codes have been used?

Coordinating guests at tables is a fun role to play (trust us, we are coordinating 800+ guests, hence the sarcasm), take these short steps to determine who has used your code:

  1. Check your emails to see if we have sent you the status of your registrations, the email would have come from operations@shannoncohen.com. 
  2. If you don’t see a recent message from us that answers your registration question, email us at operations@shannoncohen.com and be as detailed as possible about your request. We are happy to provide you with a response within 24-48 business hours. 

Question

I am no longer able to attend the Rockstar Woman Brunch, how do I transfer my registration to another person?

We have enacted the Eventbrite system to afford every registrant the ability to edit their registration. Simply go to your Eventbrite confirmation, which should be located in your emails, and click the link at the bottom to “edit your registration.” You can adjust the spelling of your name, address, phone number, and even transfer your registration over to another person, by changing the contact information. Keep in mind, the shirt size that you selected is not up to editing, as we have acquired attire based on your customized selection. The new person will assume all customized items that are being designed for you. 

Question

I can no longer attend RSW Brunch in-person, but I am looking forward to attending virtually. How do I switch my in-person ticket to virtual.

Eventbrite does not allow someone to switch ticket types. However, we stand ready to manually update our system to reflect this change. Please email us your name and tell us that you’re switching to virtual. Because the event is sold out, we may not be able to accommodate all last-minute switches to in-person, however, we encourage you to ask. Email us at operations@shannoncohen.com. 

Question

I purchased a group ticket during the presale.  What if someone from the group can’t make it, can we get a refund?

All tickets are non-refundable. In order to ensure customized apparel for each guest, all presale guests must register using the group code assigned by or before June 1st.

Any guest transitions made between June 1st-August 31st, will result in the incoming guest receiving the exact box of the person they are replacing.  Apparel changes can not be made after June 1st given the custom nature of the Brunch Box.  Guest transitions after September 1st cannot be accommodated.

Question

I purchased a group ticket during the presale.  Will my group be able to sit together?

YES!! A major benefit of the Presale was receiving a reserved table for your group!

Question

What forms of payment are accepted for brunch tickets?

Credit Card payments only. Full payment is required at the time of purchase.

Question

How do I register for an event?

Visit the EVENTS page, then click on the event you’d like to register for.  You can access the event page by click on the ‘Events’ tab in the top navigation bar of every page on this website.  Add each event you’d like to attend to your cart, then click on any cart link to visit your cart and check out.  NOTE:  If the event is a Soar Session you must be a member to attend.

Still Have Questions?

We stand ready to answer your burning questions; please email us at operations@shannoncohen.com. Our goal is to respond to all inquiries within 24-48 business hours.
Woman listening to speaker at the 2023 Rockstar Woman Brunch